Privacy & Security
We value our customers and respect their privacy. We only collect customer information to ensure your order. We do not sell or rent personal information to third parties.
How We Use the Information We Collect
To serve our customers better, we add the information supplied to us to our customer database and mailing list. From time to time, we send periodic mailings or emails about new products and services, discounts, special promotions or upcoming events. Customers may contact us via email, phone or mail if they do not want to receive such emails or mailings from us. Customers may unsubscribe from our email list by clicking unsubscribe at the bottom of the email received. We only use personal telephone numbers to contact customers regarding orders.
Credit Card Safety
We cannot and do not store credit card information. The information is shared only with the payment processors and fraud protection services that directly service the transactions.
Shipping & Deliveries
We are shipping worldwide
Shipping methods and rates are based on the weight and size of the merchandise and the shipping address for your order.
Your order will be subject to Duties and Taxes (Customs/Government) of the country to which you have your order shipped. These charges are always the recipient’s responsibility.
Confirmed orders are normally processed and shipped within 2-3 days but at high season up to 1 week. Shipping times varies between different countries, seasons and mail carries and should typically arrive within 1-2 weeks after being shipped.
Items damaged during shipping are replaced if returned within 14 days of final delivery and the damage have been confirmed and accepted by Anbaric. Return shipping costs are not refunded though the replacement items are shipped free of charge and without any processing fees.
Exchanges & Returns
All exchanges and returns can be made within 60 days.
You may return an item(s) AND exchange it for the same item(s) in a different size or color, or of the same euro value. While you pay shipping costs to return item(s) to us, we are happy to send your exchange merchandise at no shipping charge to you.
Please note, additional shipping charges may apply for items you add above the value of your original order. There is no charge for the return of defective items or items we may have shipped incorrectly. Please make your return as outlined below.
If you need to return something for any reason, please send us an email at firstname.lastname@example.org and we will get back to you ASAP.
You are responsible for return shipping charges; however, there is no charge for the return of defective items or items we may have shipped incorrectly. For defective items, or items shipped incorrectly, simply contact us and we will make arrangements for return shipping. Please allow 14-21 business days upon receipt for processing your return.
Items that may not be returned:
•Undergarments, worn or laundered items cannot be returned.